Welcome
Resume | CV
nshakoor@afsdata.net
Professional Summary
Results-oriented IT Logistics Manager and AI Integration Specialist with over 20 years of experience in IT logistics, research, data curation, procurement, and network security within government and private sectors. Recognized for developing innovative AI solutions to improve operational efficiency, especially in complex data analysis and research management. Skilled in AI Prompt Engineering and NLP integration, adept at designing custom AI-driven applications to streamline data workflows. Proven expertise in content management, strategic communications, and technical documentation, complemented by a strong track record of leadership roles with organizations such as Lladner Business Solutions, LLC, and Veracity Engineering. Dedicated to leveraging technology to drive impactful results, with a commitment to quality and security that benefits both professional and nonprofit initiatives, including ARAC International.
Core Competencies
IT Logistics Management & Data Curation
AI Prompt Engineering & NLP Integration
Procurement & Inventory Control
Network Security & Resource Allocation
Data Quality Assurance & Research Analysis
Business Continuity & Disaster Recovery
Data Analysis & Visualization (Power BI, Tableau)
Technical Documentation & Strategic Communications
NGO Security Risk Management
Media Literacy & Digital Citizenship
Professional Experience
IT Logistics Manager / AI Consultant
Lladner Business Solutions, LLC | 2017 – Present
IT Logistics & Data Management
Spearheaded IT logistics operations, overseeing the procurement, deployment, and inventory control of critical IT assets.
Established data management protocols to support secure data handling and storage for client projects, ensuring compliance with industry standards.
Implemented business continuity and disaster recovery strategies, creating robust contingency plans to safeguard critical systems and data assets.
AI Prompt Engineering and Custom AI Solutions
Developed custom GPT models and chatbots, including those designed for internal use, that streamlined data analysis processes, improving efficiency by over 50%.
Consulted on Natural Language Processing (NLP) to enhance AI capabilities, crafting effective prompts and leveraging OpenAI APIs to optimize AI-driven applications.
Designed AI solutions that improved data accessibility and allowed for rapid insights extraction, reducing the time required for research and analysis by integrating customized AI tools.
Content Management and Technical Documentation
Managed content platforms, optimizing SEO to increase online visibility and engagement.
Authored comprehensive technical documentation, including user guides for AI tools and logistics processes, improving usability and knowledge transfer.
Provided strategic communications support, enabling clear and effective messaging for both technical and non-technical audiences.
IT Logistics Manager / Research Analyst
Veracity Engineering | 2005 – 2017
IT Logistics & Inventory Control
Directed IT logistics operations, focusing on procurement, inventory management, and secure data storage for government projects.
Led the migration of IT infrastructure to the cloud, defining technical requirements and managing cross-functional teams to ensure a seamless transition.
Designed network infrastructure, including secure server configurations and VPN implementation, bolstering data security and accessibility.
Data Curation and Quality Assurance for Federal Research Projects
Managed data curation and quality assurance for a federal-funded NextGen project, ensuring high-quality datasets related to aviation safety and security.
Conducted in-depth risk assessments for the National Air Space (NAS), collaborating with government agencies to develop data-driven insights that supported NAS safety protocols.
Established quality control standards for data accuracy and consistency, enhancing the reliability of datasets used in national security-related algorithms.
Technical Documentation and Research Analysis
Developed technical documentation for federal program offices, detailing data protocols and system requirements to support transparency and compliance.
Worked with major defense and aviation contractors (e.g., Booz Allen Hamilton, Northrop Grumman) to analyze research data and contribute to safety and security projects.
Trained project teams and contractor staff in insider threat management, reinforcing security practices aligned with NISPOM standards.
Analyst
DynCorp International | Computer Science Corporation | KenRob Associates | 2003 – 2005
Managed IT logistics, including inventory control and resource allocation, for government subcontracts, ensuring efficient asset deployment.
Maintained network security and access controls to safeguard Controlled Unclassified Information (CUI).
Participated in business continuity and disaster planning, coordinating interagency efforts to support secure operational environments.
Computer Systems Analyst
Lockheed Martin | 2000 – 2003
Oversaw network security, access control, and data recovery operations to support sensitive defense projects.
Developed and maintained technical documentation for network systems, enhancing knowledge sharing and process consistency.
Conducted data analysis for system improvements, supported LAN and Active Directory administration, and managed IT procurement.
Hazardous Materials Shipping Auditor / Part-time Supervisor
United Parcel Service | 2017 – 2024
Enforced hazardous materials shipping compliance as a facility first responder.
Served as Comprehensive Health & Safety Program (CHSP) officer, ensuring UPS and OSHA standards.
Supervised package handling teams, drivers, and security staff, maintaining operational safety and efficiency.
Non-profit Work & Volunteer Experience
Data Research and AI Integration Specialist
ARAC International Inc. | 2023 – Present
Leadership in AI-Driven Research and Peacebuilding Initiatives
Drive ARAC’s mission to promote peacebuilding and conflict prevention by combining advanced data analysis with AI-powered insights. Specialize in utilizing data science and machine learning to create actionable research frameworks that address security and stability challenges in high-risk regions.Data Analysis and Independent Research
Conduct extensive data analysis and develop custom research methodologies to identify patterns and insights critical to ARAC’s peacebuilding strategies. Use statistical and analytical techniques to create datasets that inform evidence-based interventions, and produce comprehensive reports on topics such as governance, human rights, and conflict dynamics.AI Integration and Content Analysis
Integrate AI tools and natural language processing (NLP) technologies to perform in-depth linguistic and content analysis. Leverage these capabilities to assess social media discourse, policy documents, and media sources, identifying trends and potential conflict drivers. Developed custom Python scripts to conduct full-scope content and sentiment analysis, providing ARAC with nuanced understanding of regional narratives and sentiment indicators.Development of AI-Driven Sentiment and Trend Analysis Tools
Designed and implemented Python scripts to automate sentiment and trend analysis across large datasets, allowing for rapid and accurate assessments of public sentiment and potential conflict indicators. These tools have enhanced ARAC’s research capacity, enabling real-time insights that inform timely and targeted responses.Content Management and Strategic Communication
Manage ARAC’s digital platforms, curating research outputs and advocacy content to support informed dialogue on peacebuilding and conflict prevention. Act as a key content contributor, producing high-quality articles, reports, and multimedia that amplify ARAC’s mission and engage stakeholders.Promoting Media Literacy and Digital Citizenship
Lead initiatives to build media literacy and digital citizenship, offering workshops and training that empower communities to critically evaluate information sources. Utilize AI-driven content to educate on the impact of misinformation and digital influence in conflict zones, helping communities build resilience against information manipulation.NGO Security Risk Management and Data Security
Oversee security risk assessments and data security protocols to safeguard ARAC’s sensitive information. Implement risk management strategies that ensure the safety of research activities, assets, and personnel, especially in high-risk and conflict-prone areas.
IEP Ambassador
Institute for Economics & Peace | April 2022 Cohort
Advocate for Positive Peace and systems thinking methodologies.
Provide training and workshops on conflict prevention and peacebuilding strategies.
Education & Certifications
ITIL 4 Foundations – Technical Institute of America, 2017
Digital Marketing – Borough of Manhattan Community College, 2017
Information Technology: Network Design CCDA – University of Maryland University College, 2003
Computer Technology: Microsoft Certified Professional, CompTIA A+ – ASM Educational Center, 1999
Interdisciplinary Studies, Social Sciences – University of Virginia, 1985-1987
NGO Security Risk Management Professional Certification (INSSO SRMP-C) – Valid through 2026
Technical Skills
AI & NLP Tools: AI Prompt Engineering, OpenAI API, Custom GPT & Chatbot Development
Data Management: Inventory Management Systems, Data Quality Assurance, Data Curation
Networking: Network Design, VPN Configuration, LAN Systems Support
Security: NISPOM Compliance, Insider Threat Management, Anti-virus/Malware Tools
Data Visualization: Microsoft Power BI, Tableau
Programming & IDEs: PyCharm IDE, RStudio, HTML
Content Management: Web Management Platforms, SEO Tools
Document Management: Google Workspace, Microsoft Office 365
Additional Information
Extensive experience managing secure networks for agencies like the EPA's Confidential Business Information Network.
Conducted advanced risk assessments for NextGen projects supporting NAS safety and security.
Provided insider threat training, security audits, and technical documentation to enhance organizational resilience.
References
Available upon request.
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